Privacy Policy

Who we are

At Fretastick, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from you, how we use it, and the measures we take to ensure your information is protected.

Information We Collect

• Personal Information: When you place an order or create an account, we collect personal information such as your name, email address, phone number, and shipping address.
• Payment Information: PhonePe collects payment information, including credit/debit card details, to process your orders securely. We are not responsible for any data losses.
• Usage Data: We collect data on how you interact with our website, including IP address, browser type, and pages visited, to improve our services.

How We Use Your Information

• Order Processing: To process and deliver your orders, and to communicate with you about your purchase.
• Customer Service: To respond to your inquiries, provide support, and improve your experience with Fretastick.
• Marketing: To send you promotional materials, special offers, and updates if you have opted to receive them.
• Site Improvement: To analyze website usage and improve our services and user experience.

Data Protection

• Security Measures: We use industry-standard security measures to protect your personal and payment information from unauthorized access, alteration, or disclosure.
• Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Third-Party Disclosure

• Service Providers: We may share your information with third-party service providers who assist us with payment processing, shipping, and marketing. These providers are contractually obligated to protect your information and use it solely for the services they provide.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Your Rights

• Access and Correction: You have the right to access and correct your personal information at any time.
• Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe link in our emails or contacting us directly.
• Data Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

Changes to This Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at info@fretastick.com.